Privacy
Policy

1 · Introduction

This Privacy Policy describes how JER'S HEATING AND AIR, LLC, a limited liability company registered at 3587 E Rimrunner Dr, St. George, Utah 84790, United States, collects, uses, discloses, and safeguards information when you use this website or engage us as a client.

This website is developed and maintained by JER'S HEATING on behalf of the company. By using the site, you acknowledge the practices described here. If you disagree, please stop using the site and contact us to remove any stored information.

2 · Scope

This policy applies to this website (sheatingand.shop), to dispatch correspondence by email and telephone, and to business records kept in connection with service calls, quotes, work orders, and job documentation. It does not apply to third-party sites we link to, which operate under their own policies.

3 · Information We Collect

3.1 Information you provide

Service calls: name, company, email address, telephone number, system or equipment details, site location, access notes, timing, and message contents. Jobs and accounts: billing and site addresses, payment terms, equipment lists, photos or drawings you share for scoping, and inspection details.

3.2 Information collected automatically

When you browse the site, our hosting provider (Firebase Hosting, operated by Google) may automatically log standard technical data: IP address, browser type and version, device type, operating system, referring URL, pages viewed, and timestamps. The site itself does not run analytics, tracking pixels, advertising networks, or third-party behavioral profiling.

4 · Cookies and Similar Technologies

This website does not set marketing or tracking cookies. Technical session artifacts may be created by the hosting infrastructure for security and performance purposes only. We do not use cookies to build advertising profiles, and we do not participate in cross-site tracking.

5 · How We Use Information

We use the information we collect to:

• Respond to service calls and schedule work.
• Prepare quotations, work orders, invoices, and job paperwork.
• Coordinate permits, inspections, and sign-offs.
• Maintain business records required for licensing, accounting, and tax purposes.
• Detect and prevent fraud, abuse, or unauthorized access.
• Comply with applicable federal, state, and trade regulations.

We do not sell personal information to third parties, and we do not share it for cross-context behavioral advertising as defined under applicable US state privacy laws.

6 · Legal Bases

Depending on your jurisdiction, we process information on one or more of these bases: performance of a contract or pre-contractual steps at your request; legitimate business interests in operating and securing our trade operations; compliance with legal obligations including licensing and tax law; and your consent where it has been given.

7 · Sharing and Disclosure

We share information only where necessary:

• Hosting and infrastructure: Firebase Hosting (Google LLC) serves this site and may process technical logs under its own terms and privacy practices.
• Service providers: email, communications, inspection authorities, suppliers fulfilling job requirements, and professional advisers (accountants, counsel) operating under confidentiality obligations.
• Legal and regulatory: licensing boards, regulators, and law enforcement when required by law or lawful process.
• Corporate events: in a merger, acquisition, or asset transfer, subject to the same safeguards described here.

We do not otherwise disclose personal information for independent third-party use.

8 · International Visitors

Our registered office is in St. George, Utah, United States. If you contact us from another jurisdiction, your information will be transferred to and processed in the United States and wherever our service providers operate. By using the site you understand that data-protection rules in these jurisdictions may differ from your own. We apply the safeguards in this policy regardless of where data is processed.

9 · Data Retention

Call correspondence is retained for as long as needed to handle the request and maintain reasonable business records. Job documents — work orders, permits, inspection reports, invoices — are retained for the periods required by licensing, warranty, accounting, and tax rules. Information is then securely deleted or anonymized.

10 · Security

We apply reasonable administrative, technical, and physical safeguards: access to business records is limited to authorized personnel, the site is served over HTTPS, and dispatch systems use access controls. No method of electronic storage or transmission is completely secure; absolute security cannot be guaranteed.

11 · Your Rights

Depending on your jurisdiction — including applicable US state privacy laws — you may have rights to access, correct, delete, or restrict processing of your personal information, to opt out of certain processing, to data portability, and to withdraw consent. To exercise any of these rights, contact t.oconnor@sheatingand.shop. We will respond within the period required by applicable law. Some records must be retained for legal compliance even where deletion is requested.

12 · Children

This is a business trade-services site. It is not directed at children under 16, and we do not knowingly collect personal information from children. If we learn that we have done so, it will be deleted.

13 · Changes to This Policy

We may revise this policy to reflect operational, legal, or regulatory changes. The current version is always posted on this page. Continued use of the site after a change takes effect constitutes acknowledgment of the revised policy.

14 · Contact

Questions, requests, or complaints regarding this policy or your information:

JER'S HEATING AND AIR, LLC
3587 E Rimrunner Dr
St. George, UT 84790, United States

Email: t.oconnor@sheatingand.shop
Phone: +1 (840) 222-0281